The profile of the leaders has changed for the better. Now, they are not only concerned with being admirable, intelligent people who are always prepared to resolve conflicts. Today's leaders seek to create an impact in society, in their reference groups and workplaces.
Among those soft skills that leaders seek to cultivate to improve their human relations and achieve an impact on the organizational culture, the following areas are mainly found:
1. Be a good trainer
Seeking to impact, teach and accompany teams has become one of the main skills that today's leaders seek to work on, but also one of the most sought after by recruiters, since it is one of the least negotiable variables that they are finding today within work teams.
The State of the Manager 2021 study indicates that “The vast majority (91%) of employees truly want their manager to encourage learning.”
People want to work with people who show that human side and leave them a legacy. Looking for leaders, mentors, who move them by their ideals and not by the mere fact of being "bosses".
2. Take care of your direct employees
Knowing each employee, their strengths, and weaknesses in order to develop their maximum potential is essential in today's leadership.
A leader should seek:
● Listen on a deeper level
● Be patient
● Manage your body language
● clear up the confusion
● Seek to paraphrase the situation to know what I do understand the situation raised
3. Boost your communication skills
Knowing how to express yourself, being assertive and inclusive, is also one of the most outstanding skills. Especially now, in a world where there is a hybrid between virtual and personal communications. Spokespersons must know how to get their message across regardless of the medium and impact their audience positively.
This new way of leading is allowing companies and institutions to be safer and more reliable places for people, ensuring that their employees can feel comfortable bringing their authentic selves to work.